Our News

Our Stories

Ma muri ka tika a mua

Learn from the past to prepare for the future

View our latest Newsletter

 

Our News

 

Tautoko Options Nelson- SAMS report

Author: Tautoko Support Services/Monday, 1 February 2021/Categories: News

The Evaluation Team heard consistent feedback from the PRS and families interviewed. 

This feedback included: 

• a very high level of satisfaction 

• person directed service delivery

 • open communication

 • choice and control with the PRS of who supports them and when

 • recruitment matches the values of the organisation

 • boundaries are respected. 

Reflective practice is evident in the service delivery at Options. The staff meet regularly and trusting relationships exist within the organisation. An interviewee said "there is a real investment in the people they support and what matters to the person. Team Members understand the values and skills required to deliver a person centred service"; one Team Member interviewed said: "we understand our role is one of the passenger, we are not the driver".

For the full report click on link below Return to previous page
Print

Number of views (311)/Comments (0)

Related Documents

Contact Us

Tautoko Support Services
Email: info@tautoko.org.nz
Phone: 04 233 0164
Fax: 04 233 0154

More Details

Charitable Trust

Tautoko Services is a Charitable Trust registered with the Charities Commission and our registration number is: CC26019. 

Charities Commission Website

Make a Donation

We depend on the generosity of the public to close the gap between our rising costs and the financial resources available.

More Details